Right-click the name of your account with the issue, then click the IMAP Folders… link.There have been reports that the problem can also be resolved by removing the setting that states to show only subscribed folders in Outlook. Locate either the KB2837618 or KB2837643 updates and remove them.ĭisable the “Show only subscribed folders” option in Outlook.Open your Start menu and click visit your Control Panel.
One option is to remove the recent update that has been pushed out by Microsoft to Outlook 2013 and Office 365 users. There are a few ways to resolve the issue: Uninstall the recent updates (KB2837618 or KB2837643) This issue with Microsoft Outlook 2013 and Office 365 will cause IMAP folders to not successfully synchronize, therefore inhibit your ability to receive new mail to your inbox. If you cannot avoid the update, we will provide you with further steps regarding a temporary fix for the issue. If you have not already done so, please avoid this update for a bit until Microsoft corrects the issue. This issue is caused by installing one of the following updates that have been pushed out by Microsoft on 11/12/13: This appears to be happening across all hosts due to a recent update that Microsoft has pushed out to all of its users. Last updated on August 27, 2018.It has come to our attention that many Outlook 2013 and Office 365 users are having issues within synchronizing IMAP folders recently.
Click on Set this program as default to make Outlook the default for all email, calendaring, and contact features.
In Windows 8, it's called "Outlook (desktop)".
It should be checked.Ĭlick the Default Programs button to view the available protocols and extensions and choose which ones open in Outlook by default. At the bottom is an option to Make Outlook the default for E-mail, Contacts, and Calendar. In Outlook, go to File, Options, General. Set Outlook as default email client in Options While the steps below are specifically for Windows 7 and 8, the process is similar in older versions of Windows and with older versions of Outlook. Outlook should have all of the defaults for each protocol listed. Find Outlook in the list, tap it then tap Manage. If Outlook is not set as default for all protocols it supports, scroll to the bottom of the Default Apps page and click Set defaults by app. Open Settings from the Start menu and search for Default apps. In Windows 10, you'll need to set the default email client in Settings. Of course you can set Outlook to be the default for all email usage. Is there a setting I can change to make Outlook the default for email? Every time I double click on an email address it automatically opens up an Microsoft Mail window asking me to sign up… I didn't want to.